osbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group’s business strategy to provide operational service support.
OSBI works with the Group’s trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers. OSBI also prides itself on offering operational excellence by devising and utilising process improvements and functional efficiencies.
Our teams
Operations
Includes mortgage origination and servicing, savings, customer service, quality control and strategic operations.
IT
Includes infrastructure management, product development and support.
Support Services
Includes marketing, compliance and financial crime, risk analytics and reporting and infrastructure support.
Finance
Includes regulatory reporting and accounting.
Human Resource Management
Includes talent acquisition, people development, employee engagement and human resource management.
Our awards and certification
Strategic Lender of the Year – 2017 Paradigm Awards (Kent Reliance)
Certified Great Place To Work 2018-2019
Strategic Lender of the Year – 2017 Paradigm Awards (Kent Reliance)
Best Specialist Lender – Mortgage Strategy Awards 2017 (OneSavings Bank)
Best Specialist Lender – Mortgage Strategy Awards 2017 (OneSavings Bank)
ISO 9001:2015, certified for Quality Management System
OSB Group
The OSB Group is recognised as a leading specialist lender offering residential, buy to let and commerical mortgages, secured loans and development finance funded by a retail customer proposition based upon the provision of good-value long and short-term savings.
OSBIndia works with the OSB Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.
OSB Group operates through its market leading brands, Kent Reliance, InterBay, Prestige Finance and Heritable Development Finance. We enjoy long-term relationships with our customers, delivering consistently high customer satisfaction scores, enabling us to maintain a strong retail funding base.
OSB Group brands
OSB Group is made up of a family of specialist financial services brands:
